As the Sellers Solutions Desk (SSD) Manager, your mission will be to lead a frontline seller-success center, supporting the expanding network of loan sellers on their platform, including independent mortgage banks and depository institutions.
This role works closely with mortgage loan sellers, supporting them on eligibility, pricing, and transactions while building strong, long-term relationships. You’ll collaborate with internal product, sales, and marketing teams, support capital markets activities, and play a hands-on role in driving adoption of the platform as they scale.
Overview
We’re looking for someone with mortgage industry experience, capital markets exposure, a client-first mindset, and the ability to thrive in a fast-paced, tech-driven environment.
Focus
**You have to proactively reach out to and build relationships with customers.
**Discussions with customers typically require a solid understanding of mortgage investment, including the eligibility and pricing criteria and purchase process.
Daily Responsibilities
3–5 years of mortgage industry experience (loan eligibility, pricing, loan sales process)
Strong communication and relationship-building skills; client focus.
Tech-savviness:
You will need to understand their platform thoroughly.
You need to be able to utilize Office, CRM and other applications productively.
Thrives in a fast-paced, collaborative environment.
Comfort with financial industry concepts.
Competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business.
Performance Bonus: Annual incentives tied to both individual contributions and overall company performance. Equity Participation Stock options through the Company’s ESOP, providing the opportunity to share in our success.
Additional Details
• Hybrid | at least 5 days/month in the NYC office (more during onboarding)
• Occasional travel may be required
Benefits
FinTech
Sellers Solutions Desk (SSD)
Our client is transforming the mortgage industry by offering a cutting-edge technology platform, which provides the entire infrastructure required to directly invest in mortgage loans and serves as a trading hub for buyers and sellers.
Key Competencies
A blend of strong sales orientation and robust analytical capability
You have to proactively reach out to and build relationships with customers.
Discussions with customers typically require a solid understanding of mortgage investment, including the eligibility and pricing criteria and purchase process.
3–5 years of mortgage industry experience (loan eligibility, pricing, loan sales process)
Strong communication and relationship-building skills; client focus.
Tech-savviness:
You will need to understand their platform thoroughly
You need to be able to utilize Office, CRM and other applications productively.
Thrives in a fast-paced, collaborative environment.
Comfort with financial industry concepts.
